Menu
Back to homepage
Back to homepage

Troubleshooting terminals

Here you will find Troubleshooting actions to perform directly with the terminals belonging to the SIBS catalog – Nexgo and Castles, within different scenarios. For support or troubleshooting matters related to terminal models other than Nexgo and Castles, users should contact the correspondent merchant.  

On this page:

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.