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Link to Pay

Link to Pay enables you to accept payments using a unique and shareable link.

With this service you can easily create, manage, and share a payment link through various channels, including email, social media, text messages, and more, making it convenient for customers to perform payments on a dedicated Payment Form.

Link to Pay streamlines payment acceptance for businesses of all sizes, providing customizable options to cater to customers’ preferences.


To start accepting Link to Pay payments, contact your Account Manager.

Supported payment methods

Link to Pay offers full compatibility with Apple Pay, Bancontact, BLIK, Cards, giropay, Google Pay, iDEAL, PayByLink, Przelewy24 and SOFORT, ensuring maximum flexibility and convenience.

How it works

First, you create a payment link in Link To Pay menu of SIBS Backoffice by entering information such as the amount, currency, link validity, link type, and the accepted payment methods.

Subsequently, you transmit the payment link to the customer via email, social media, chat or text message.

Once the customer clicks on the link, they will be directed to a payment page displaying all the applicable payment options specified previously.

Upon the customer’s selection of a payment method and successful transaction, you can receive the payment outcome through a webhook notification.

Create payment links

In the Link to Pay menu in the SIBS Backoffice, you can initiate the creation of a new payment link by selecting the “Create New Link” button. This action prompts the interface to generate and save a new payment link along with the associated information.

When generating a new link, you are required to complete two essential sections on this page:

Payment info

This section collects information concerning the chosen payment operation:

Payment TerminalMandatoryMerchant’s Terminal list
Link ValidityMandatory1 – Up to 48 hours;
2 – Up to 72 hours;
3 – Up to 90 days.
Link typeMandatory1 – Single use;
2 – Multiple use.
ReferenceMandatoryReference text
DescriptionMandatorySmall descriptive text
Allowed Payment MethodsMandatoryMultiple select drop list element with every available payment method to the Merchant’s terminal

Customer info

You may wish to collect specific information from your customer. In this section, you will be able to define what information should be collected from the customer.

It consists of the following three categories:

Personal info:

Full NameMandatoryCustomer’s full name
Email AddressMandatoryCustomer’s email address

Billing address:

AddressOptionalCustomer’s Billing Address
CityOptionalCustomer’s Billing City
Postal CodeOptionalCustomer’s Billing Postal Code
CountryOptionalCustomer’s Billing Country

Shipping address:

AddressOptionalCustomer’s Shipping Address
CityOptionalCustomer’s Shipping City
Postal CodeOptionalCustomer’s Shipping Postal Code
CountryOptionalCustomer’s Shipping Country
Links validity and usability

When using Link to Pay, you can configure the link’s expiration period, ranging from 48 hours, 72 hours or to a maximum of 90 days.

Additionally, you have the choice to set a payment link for either single or multiple uses. In a single-use case, the link is designed for one successful transaction, while in multiple-use case, it can be shared with multiple shoppers without any usage limitations.

Manage payment links

The Link to Pay menu in the SIBS Backoffice displays a list of all generated links.

The menu provides the following information:

Link IDUnique identifier generated upon the moment the link is created.
ReferenceLink reference text.
Link creation dateDate and time of link creation.
Link expiry dateExpiry date and time of the link.
StatusThis indicates the status of a payment link:

A Payment Link that has not been used, either newly created or reactivated by the merchant, and whose current date and time are prior to the set expiry date. It can be utilized by the customer to make payment.

A single type Payment link that has been used. It cannot be used by the customer to make other payments.
A Payment Link that has been cancelled by the merchant. It cannot be used anymore.
A Payment Link that has its current date and time surpassing the set Expiry Date defined in the creation. It cannot be used anymore.

A Payment Link that has been deactivated by the merchant and does not enable to perform payments. It can be activated again by the merchant if the Expiry Date has not been surpassed.
Indicates that a transaction performed using the Payment Link is pending. It cannot be used.

You can expand each row and see more details regarding a selected link.

If you click the three dots icon, you may have the following actions at your disposal:

  • Copy Link – enables you to quickly copy the link for easy sharing.

Please note that to be able to share a payment link with your customer, you need to copy it from the SIBS Backoffice, using the “Copy Link” command next to the selected link.

  • Deactivate Link – temporarily suspends the link. It can be reactivated.
  • Cancel Link – permanently terminates the link, rendering it non-functional. It cannot be reactivated.
  • Activate Link – turns a previously deactivated link active again.
  • Associated Transactions – redirects you to Transactions menu in the SIBS Backoffice displaying a list of all transactions of the last 7 days associated to the selected payment link.